2 PRIVACY POLICY


Thank you for visiting the HomeServiceWorld website located at HomeServiceWorld (the "Site"). The Site is an Internet property of HomeServiceWorld and its affiliated companies ("HomeServiceWorld," "we," “our” or "us"). This privacy policy ("Privacy Policy") outlines the privacy practices associated with the Site. You agree to this Privacy Policy, in its entirety, when you: (a) access or use the Site; (b) register on the Site to receive information, products and/or services from third party service providers, including brokers, carriers, their agents, or representatives ("Third Party Providers"); and/or (c) obtain, or attempt to obtain, any HomeServiceWorld products and/or services. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY IN THEIR ENTIRETY, YOU MAY NOT ACCESS OR OTHERWISE USE THE SITE.

You can ask for a paper copy of this Privacy Policy at any time, even if you have agreed to receive this Privacy Policy electronically. We will provide you with a paper copy of this Privacy Policy promptly following receipt of your request. To request a paper copy, please go to the “Contact” section below and use one of the designated methods for contacting us. If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your Sensitive Information (as defined below). We will make sure the designated person has this authority and can act for you before we take any action.

For purposes of compliance with the California Financial Privacy Act and the Vermont Consumer Protection Act, 8 V.S.A. 10202, if you are a resident of the State of California or Vermont and would like to opt-out from the disclosure of your personal information to any third-party for marketing purposes, call {{provision_number.pretty_number}}. Please be advised that where California or Vermont residents opt-out from permitting their personal information to be shared, such individuals may still receive selected offers directly from us, in accordance with the law.

HomeServiceWorld IS A PRODUCT AND/OR SERVICE MATCHING SERVICE, MATCHING CONSUMERS WITH PERSONS OR COMPANIES THAT OFFER PRODUCTS AND/OR SERVICES OF INTEREST TO THE CONSUMER. HomeServiceWorld IS NOT A LICENSED BROKER, CARRIER OR DIRECT PROVIDER OF INSURANCE PRODUCTS OR SERVICES. IN ORDER TO PERFORM THE MATCHING SERVICES AND ENABLE YOU TO SECURE A QUOTE FROM A PROVIDER, HomeServiceWorld MAY REQUIRE YOU TO SUBMIT HEALTH INFORMATION. YOUR RESPONSES AND THE INFORMATION YOU CHOOSE TO SUBMIT IN ORDER TO OBTAIN A QUOTE WILL HELP US IMPROVE THE ACCURACY OF YOUR QUOTE RESULTS. INFORMATION YOU CHOOSE TO PROVIDE TO US WILL BE COLLECTED, STORED, AND TRANSMITTED ONLY TO OUR PARTNERS AND SOLELY FOR THE PURPOSE OF MATCHING YOU WITH THIRD PARTY PROVIDERS WHO CAN PROVIDE YOU WITH QUOTES. SINCE HomeServiceWorld IS MERELY A PRODUCT AND/OR SERVICE MATCHING SERVICE AND NOT LICENSED BROKER, CARRIER OR DIRECT PROVIDER OF INSURANCE PRODUCTS OR SERVICES, HomeServiceWorld IS NOT A COVERED ENTITY FOR PURPOSES OF THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 ("HIPAA"). AS SUCH, THE ADDITIONAL PRIVACY AND SECURITY PROTECTIONS AFFORDED TO CONSUMERS/PATIENTS UNDER HIPAA ARE NOT CONTEMPLATED BY, NOR CONTAINED WITHIN, THIS PRIVACY POLICY.

Personally Identifiable Information We Collect

We collect your personally identifiable information when you register on the Site to receive information, products and/or services from Third Party Providers and/or obtain, or attempt to obtain, any HomeServiceWorld products and/or services. We may also collect your personally identifiable information when you otherwise agree to the terms of this Privacy Policy, but do not complete the applicable registration process in full. The types of personally identifiable information that we collect at the Site include, without limitation: (a) your full name; (b) mailing address; (c) e-mail address; (d) home, work and mobile telephone numbers; (e) who you intend the policy to cover; (f) the dollar amount of the policy you are seeking; (g) the length of the term of the policy; (h) any tobacco use in the last twelve (12) months; (i) date of birth; (j) height and weight; (k) certain questions regarding your medical history; and (l) any and all other information requested on the applicable registration form (collectively, “PII”). For purposes of this Agreement, item (k) in the preceding sentence and any other health or medical information collected shall be considered "Sensitive Information."

Use of Personally Identifiable Information

By submitting your PII on the Site, you agree that we may share such PII (including your Sensitive Information) with Third Party Providers in order to complete your request for specific products and/or services that you applied for at the Site ("Featured Products") from such Third Party Providers, and that they may use such PII for any lawful purposes, subject to any restrictions contained herein. Any PII that you supply to any Third Party Providers shall be governed by the applicable Third Party Providers' privacy policy. Please be advised that HomeServiceWorld does not itself provide Featured Products or any other related products and services. The ultimate terms and conditions of any Featured Products provided by any Third Party Providers will be determined by those Third Party Providers. You can request a list (“Accounting List”) of the times that we have shared your Sensitive Information with third parties during the six (6) year period prior to the date that you request such Accounting List. The Accounting List shall include the identities of the third parties, as well as the reasons why your Sensitive Information was shared with such third parties. To request such an Accounting List, please go to the “Contact” section below and use one of the designated methods for contacting us. We will provide you with one Accounting List a year for free but will charge a reasonable, cost-based fee if you ask for another one Accounting List within twelve (12) months of the date that we provided your free Accounting List.

We may employ other companies and individuals to perform certain functions on our behalf. Examples include using companies / individuals to send direct and electronic mail, remove duplicate information from user lists, analyze data and provide marketing analysis. The agents performing these limited functions on our behalf shall have access to our users' PII, including Sensitive Information, if and as needed to perform their functions for us, but we do not permit them to use your PII for other purposes.

We will also use your PII for customer service, to provide you with information that you may request, to customize your experience on the Site and/or to contact you when necessary in connection with transactions entered into by you on the Site; provided, however, that your Sensitive Information will be used only to the extent needed to complete these tasks. We may also use your PII for internal business purposes, such as analyzing and managing our business. We may also combine the PII we have gathered about you with information from other sources and we may use third parties to help us operate our business and the Site or to administer activities on our behalf; provided, however, that your Sensitive Information will be used only to the extent needed to complete these tasks.

We also reserve the right to release current or past user PII, including Sensitive Information, in the event that we believe that the user is using, or has used, our products, services and/or the Site: (i) in violation of the Site's Terms and Conditions, this Privacy Policy or any other of our operating rules, policies, price schedules and other supplemental terms and conditions or documents that may be published by us from time to time; (ii) to commit unlawful acts; (iii) if such PII, is subpoenaed or requested pursuant to a judicial or regulatory proceeding or inquiry, including requests from the Department of Health and Human Services; (iv) if we are sold, merge with a third party, are acquired or are the subject of bankruptcy proceedings; provided, however, that if HomeServiceWorld is involved in a bankruptcy proceeding, merger, acquisition or sale of all or a portion of its assets, you will be notified via e-mail and/or a prominent notice on the Site of any change in ownership or uses of your PII, as well as any choices that you may have regarding your PII; and/or (v) when we deem it necessary or appropriate including, without limitation, sharing your e-mail address with other third parties for suppression purposes in compliance with the CAN-SPAM Act of 2003, as amended from time to time, and Federal Trade Commission implementing regulations. Without limiting the foregoing, we can share your Sensitive Information in connection with certain situations such as: (A) preventing disease; (B) helping with product recalls; (C) reporting adverse reactions to medications; (D) reporting suspected abuse, neglect, or domestic violence; and/or (E) preventing or reducing a serious threat to anyone’s health or safety.

By registering at the Site, you agree that such act constitutes an inquiry and/or application for purposes of the Amended Telemarketing Sales Rule (16 CFR §310 et seq.), as amended from time to time (the "Rule") and applicable state do-not-call regulations. As such, notwithstanding that your telephone number may be listed on the Federal Trade Commission's Do-Not-Call List, and/or on applicable state do-not-call lists, we retain the right to contact you via telemarketing in accordance with the Rule and applicable state do-not-call regulations.

In addition, by submitting your PII at the Site, you agree to receive mobile marketing including, but not limited to, text-message based marketing, from us and our third party advertisers and marketers (where, and to the extent that, such marketing is permitted by applicable law). As such, notwithstanding that your mobile telephone number may be listed on state and/or federal Do-Not-Call registries, we retain the right to contact you via text-message based marketing in accordance with applicable state and federal law.

We will not use or share your PII other than as described in this Privacy Policy unless you tell us that we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind by using any of the designated methods for contacting us set forth in the “Contact” section below.

Non-Personally Identifiable Information

We may collect certain non-personally identifiable information about you when you visit many of the pages of the Site. This non-personally identifiable information includes, without limitation, the type of browser that you use (e.g., Chrome, Internet Explorer, Safari), your IP address, the type of operating system that you use (e.g., Windows or Mac OS) and the domain name of your Internet service provider (e.g., Verizon, AT&T). We use the non-personally identifiable information that we collect to improve the design and content of the Site and to enable us to personalize your Internet experience. We also may use this information in the aggregate to analyze Site usage, as well as to offer you products and services. We also reserve the right to use aggregate or group data about our visitors for any and all lawful purposes. Aggregate or group data is data that describes the demographics, usage and/or characteristics of our visitors as a group. By visiting and/or supplying your personal information at the Site, you agree to allow us to provide such aggregate data to third parties.

Behavioral Marketing/Google AdWords

The Site uses the Google AdWords Remarketing service to advertise on third party websites (including Google) to previous visitors to the Site. We may serve advertisement to previous visitors to our Site who have not completed a task on our Site. These advertisements could be in the form of an advertisement on the Google search results page or websites across the Internet in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on end-users’ past visits to the Site. Cookies are small text files that are stored on an end-user's computer when he/she visits a website. With the help of cookies, Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you. Our Site does not use cookies to retrieve or use your name or PII. Any data collected will be used in accordance with our own Privacy Policy and Google’s privacy policy. You can set preferences for how Google advertises to you using the Google Ad Preferences page. You can also opt out of interest-based advertising entirely by using cookie settings or permanently by using a browser plugin. To the greatest extent permissible under applicable law, we are not responsible for the tracking practices of third parties in connection with the Site.

Facebook Custom Audiences

The Site uses Facebook's Custom Audiences feature to advertise on Facebook to previous visitors to our Site. This feature helps tailor our marketing to better suit your needs and display ads that are relevant to you. We create a Custom Audience on Facebook based on information you provide us, such as your name, email address and/or other contact information. In a process called "hashing," the information provided by you is then summarized into a short "fingerprint" within a data file. This fingerprint is secure and cannot be decrypted. Facebook takes the data file of aggregated hashed fingerprints and electronically compares it to their existing hashed data to find a match. These matches become our Custom Audience. Facebook is not given the original information that you provided to us in order to create the fingerprint, so they never have access to your personal information.

The Custom Audiences feature will only use this fingerprint for the matching process; it will not be shared with third parties or other advertisers and it will be deleted after the match process is complete. For your protection, Custom Audiences can only be targeted in ads once they have reached a critical mass (by aggregation of fingerprints) through which it is impossible to learn the individual identity of an any person visiting a website. Facebook will not: (a) give access to, or information about, Custom Audiences to third parties or other advertisers; (b) use Custom Audiences to append to the information we have about our users or build interest-based profiles; or (c) use Custom Audiences, except to provide services to you, unless you have given express permission for additional uses and/or disclosure of the information is otherwise required by law.

To find out if you’re seeing an ad because you’re included in a Custom Audience: (i) click the "X" or "down" icon near the top-right corner of any ad on Facebook; and (ii) select the "Why am I seeing this?" link or button and Facebook will explain whether you are part of a Custom Audience. If you are part of a Custom Audience and would like to opt-out, click the "opt-out" link after having selected the "Why am I seeing this?" option. You can also select "Hide all from this advertiser" to stop seeing any of our ads, both from Custom Audiences and any other way we may be showing you ads on Facebook.

Any PII collected by us will be used in accordance with our own Privacy Policy and Facebook’s privacy policy.

Cookies

When an end-user visits the Site, we send a cookie and/or gif file ("Cookie") to assign an anonymous, unique identifier to the applicable end-user's Internet browser. A Cookie is a piece of data stored on your hard drive containing non-personally identifiable information about you. Cookies have many benefits to enhance your experience at the Site. To find out more about Cookies, please visit www.cookiecentral.com. To disable and reject certain Cookies, follow the instructions associated with your Internet browser. Even in the case where a user rejects a Cookie, he or she may still use the Site. HomeServiceWorld reserves the right to retain Cookie data indefinitely.

Third Party Links

The Site may contain links to other third-party owned and/or operated websites and, where you request information from Third Party Providers, HomeServiceWorld may transfer you directly to the websites of such Third Party Providers. HomeServiceWorld is not responsible for the privacy practices or the content of such websites. In some cases, you may be required to provide certain information to register or complete a transaction at such website. These third-party websites have separate privacy and data collection practices and HomeServiceWorld has no responsibility or liability relating to them. We do not endorse, nor are we responsible for the accuracy of, the privacy policies and/or terms and conditions of such website. These third party entities are independent third parties and are not affiliated with us.

Third-Party Offers

HomeServiceWorld provides its users with the opportunity to receive special offers, products and/or services from third parties. Where you indicate the desire to receive certain offers, products or services from a third party during the applicable information collection process, your PII, including your Sensitive Information, if applicable, that was provided during that HomeServiceWorld information collection process will be shared with the applicable third party so that such third party may provide their product or service to you and so that you do not have to complete another information collection form to purchase or receive that product or service.

Opt-Out/Unsubscribe

When you submit PII to us at the Site, you have opted-in to request that we share such PII (including Sensitive Information) with Third Party Providers in order to complete your request for Featured Products from such Third Party Providers. When contacted by any of these companies or third parties, you should notify them directly of your choices regarding their use and sharing of your PII. To opt-out of having your PII, including Sensitive Information, shared with third parties, please go to the “Contact” section below and use one of the designated methods for opting out.

To stop receiving future e-mail communications from HomeServiceWorld, please go to the “Contact” section below and use one of the designated methods for opting out. HomeServiceWorld may maintain separate e-mail lists for different purposes. If e-mail recipients wish to end their e-mail subscription from a particular list, they need to follow the instructions at the end of each e-mail message to unsubscribe from the particular list. To unsubscribe from all HomeServiceWorld e-mail lists, please go to the “Contact” section below and use one of the designated methods for opting out.

Identifying, Deleting, Modifying and/or Updating Your Information

At your request, we will inform you of what PII we have on file for you, including Sensitive Information. In addition, at your request, we will remove, update and/or modify the PII that you have provided to us, or that we have collected. You may do so by contacting us via any of the methods set forth in the “Contact” section below; provided, however, that we ask individuals to identify themselves and the PII requested to be accessed, corrected or removed before processing such requests.

Please be advised that, after you delete your PII, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems. In addition, this deletion will not change or delete PII which may have already been shared with third parties, all as provided above in this Privacy Policy. You will need to contact the third parties that contact you directly to change your preferences regarding their use of your PII.

Minors

We do not knowingly collect information from individuals under eighteen (18) years of age. No information should be submitted to, or posted at, the Site by individuals under eighteen (18) years of age. We encourage parents and guardians to spend time online with their children and to participate and monitor the interactive activities of their children.

Security

All collected information is stored in a technically and physically secure environment. When our registration/application process asks users to enter Sensitive Information, and when we store and transmit such Sensitive Information, it is encrypted and protected with encryption software. While we use encryption to protect Sensitive Information online, we also do everything in our power to protect user information off-line. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your PII, we cannot ensure or warrant or guarantee the security of any information that you transmit to us, and you do so at your own risk. Once we receive your transmission, we make reasonable efforts to ensure its security on our systems. Access to this information is strictly limited, and not accessible to the public. All of our users' information, not just Sensitive Information, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personal information. Our employees are dedicated to ensuring the security and privacy of all HomeServiceWorld user information. Employees not adhering to our firm policies are subject to disciplinary action. In compliance with applicable federal and state laws, we shall notify you and any applicable regulatory agencies in the event that we learn of an information security breach with respect to your PII. You will be notified via e-mail in the event of such a breach. Please be advised that notice may be delayed in order to address the needs of law enforcement, determine the scope of network damage, and to engage in remedial measures.

Changes to this Privacy Policy

We reserve the right to change or update this Privacy Policy at any time by posting a notice on the Site that we are changing our Privacy Policy. If the manner in which we use PII changes, we will notify end-users by: (a) sending the modified policy to our end-users via email; and/or (b) any other reasonable means acceptable under applicable state and federal law. You will have a choice as to whether or not we use your PII in this different manner, and we will only use your PII in this different manner where you opt-in to such use.

Number Reassignment, Porting or Disconnection

If you have given a phone number in the PII you submitted as part of your registration, HomeServiceWorld and/or its Third Party Service Providers will use that phone number, in accordance with this Privacy Policy and applicable law, in order to contact you. If you: (a) have your phone number reassigned to another person or entity; (b) give up the phone number so that it is no longer used by you; (c) port the phone number to a landline or vice versa; or (d) otherwise stop using the phone number for any reason (collectively “Phone Number Change”), you agree that you shall promptly notify HomeServiceWorld of the Phone Number Change using one of the methods set forth in the “Contact” section below. HomeServiceWorld and its Third Party Service Providers rely on you to provide and maintain accurate, complete and updated PII and other information submitted in support of your registration, including your phone number.

Transfer of Data Internationally

If you are visiting this Site from a country other than the country in which our servers are located, your communications with us may result in the transfer of information across international boundaries. By visiting this Site and/or otherwise communicating electronically with us, you consent to such transfers. Even if your jurisdiction does not have the same privacy laws as the jurisdiction where our servers are located, we will treat your information as subject to the protections described in this Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy, would like more information on our privacy practices, wish to unsubscribe from emails from HomeServiceWorld or revoke any prior express written consent you may have given in order to be contacted, you may notify HomeServiceWorld by any of the following means: (a) by mail to 8345 Northwest 66 Street Suite 8577, Miami, FL 33166; (b) by email to info@QuoteWhiz.com; (c) by facsimile to (866) 571-9618; (d) by text message (“STOP”) sent to (888) 907-2427; (e) by phone call to our toll-free phone number, (888) 907-2427; or (f) orally, during the course of any call with HomeServiceWorld. Without limiting any of the foregoing, you can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address. We will consider all reasonable requests, and must say “yes” if you tell us you would be in danger if we do not.